Times are changing, but are your client accounting services changing too? Implementing new technologies might sound intimidating at first… But modernizing certain aspects of your firm can help you increase customer satisfaction, ensure you’re getting your money on time, and help your workplace run more smoothly.
We know — changing the way we do business can be difficult sometimes. Once you’ve got a routine down, it’s hard to break old habits. But if you want to stay on top of your game, it’s important to know when the rules are changing. Luckily, keeping up in the 21st century can be as easy as making a few changes. Check out these helpful tips for modernizing your business.
Go paperless
Are you still using a paper payroll system? It might be time to modernize. Did you know that the majority of payments are made online nowadays? A lot of clients don’t even carry paper checks anymore. To make getting paid easier for you and your staff, consider switching to a paperless system. Using an online payment system can also help your firm stay PCI compliant AND it’s better for the environment. Need another reason to go paperless? More office space. Filing cabinets take up room, after all. Clear out that crowded corner and put up some nice decorations.
Upgrade your workflow software
Maybe you haven’t researched workflow systems yet. Well, if you’re waiting for a sign, here it is. Having an effective and easy-to-use workflow software can revolutionize the way you work. From your day-to-day tasks around the office to how you store important documents, having everything in one easily accessible place can make your job much easier. Keep checklists for your tasks saved in a workflow app, write down notes and store them for later, and keep track of the hours you work without even lifting a pen! Of course, using a good workflow software will help you go paperless, but it also will help you manage your time more effectively and keep track of the hours you’ve worked for clients. Another important thing to keep in mind is that technology becomes outdated very quickly these days. If the systems you’re currently using are outdated, it might be time to look for an alternative.
Update the way you do marketing
Advertising to clients in the 21st century revolves around the internet. To keep your firm up to date, make sure you have a solid online presence. This might mean hiring a freelance website designer or using a product like Wix or Squarespace to design your own. You’ll also want to make sure you have a good social media presence. Try playing around with different platforms, such as Twitter or Facebook, and finding the ones that are most relevant to the services you offer and the clients you want to reach. Also, don’t underestimate the power of emails. The best way to reach your customer base and keep them in the know might be by launching an email marketing campaign.
The last thing you want is for your firm to fall behind. By taking a few simple steps to modernize your firm, you can stay ahead of the curve and ease stress for both you AND your clients.
